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In these terms and conditions, “we” “us” and “our” refers to RSTC Trading.  Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions.  
We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended.  We therefore recommend that each time you access our website you read these terms and conditions.
Registered Users
1.    In order to access some of the services provided on this website, you must become a registered user.  You must complete registration by providing certain information as set out on our membership/registration page.  Please refer to our Privacy Policy linked on our home page for information relating to our collection, storage and use of the details you provide on registration.
2.    You agree to ensure that your registration details are true and accurate at all times and you undertake to update your registration details from time to time when they change.
3.    On registration, you will be required to provide a password.
4.    We reserve the right to terminate your registration at any time if you breach these terms and conditions. 

Our Website Services
5.    Our services are provided to adults over the age of eighteen (18) years.  
6.    If you have placed an order but have not completed the transaction, we reserve the right to cancel your order should our prices change. 
Product Descriptions
7.    We strive to ensure that our products are described as accurately as possible on our website. Where we become aware of any misdescription, we reserve the right to correct any error or omission.  
Product Orders
9.    Our products are for sale to adults over the age of eighteen (18) years.  By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
10.    We endeavour to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website.
11.    All prices are in Australian Dollars (AUD) and are inclusive of GST.  Our price list can be accessed from our home page and we reserve the right to amend our prices at any time.
12.    Packaging and postage may be an additional charge, calculated at time of purchase.
13.    When you order from us, we may require you to provide your name, address for delivery, your email address, telephone contact and credit card details.  We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware. Please note that this site is protected with an SSL certificate. (A Secure Sockets Layer, or SSL certificate, allows you to view this site over a HTTPS connection.  It secures the connection between you, and this site. Your information is encrypted, and therefore more secure.)

14.    In the unlikely event that your order is deemed rejected, the most likely reason is that we do not currently have that product in stock (due to stock control error). You will be provided with an immediate refund.
15.    Once you have completed a transaction, you may not cancel that order. All sales are final with the exception of cancellation of a doll purchase, whereby a 10% cancellation fee applies. This will be honoured prior to doll production only.
16.    Delivery of your ordered product/s will be as set out on our website. Title in the goods passes to you when we have received payment.  Our terms of payment are set out on the order page.  
17.    All risk of loss of the goods passes to you when we dispatch the goods. 
Product Returns
18.    We undertake to reimburse you for any product delivered to you that is faulty or is in a damaged condition.  If you wish to return a faulty or damaged product, you must notify us through our designated “contact us” section where we will respond with our requirements relating to the return of such goods. 
19.    We also undertake to exchange or refund some selected undamaged products purchased from us (products that come in sealed packaging) on the condition that it is returned with proof of purchase within 7 days. If undamaged goods are returned to us, we do not refund any packing and postage charges. Return of undamaged goods is entirely at your cost and risk. 
20.    If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse you for the purchase amount excluding packaging and postage charges.

Site Access
22.    When you visit our website, we give you a limited licence to access and use our information for personal use. 
23.    You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice.  Your use of our content in any other way infringes our intellectual property rights.
24.    Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.
25.    The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools.  The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website. 
26.    This website may from time to time contain hyperlinks to other websites.  Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website.  Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide. 
27.    Linking our website is not permitted. We reserve the right to serve you with notice if we become aware of such linking.
Intellectual Property Rights
28.    The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.
29.    All trade marks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.
30.    Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property.  If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use.  Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments. Please be advised that your full name will never be used. 
31.    If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright. 
34.    We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.
Statutory Guarantees and Warranties to Consumers 
35.    Schedule 2 of the Competition and Consumer Act 2010 (“C&C Act”) defines a consumer. Under the C&C Act we are a supplier of goods, and as a consumer the C&C Act gives you statutory guarantees. Attached to the Standard Terms and Conditions are:-
a.    Schedule 2 of the C&C Act; and
b.    Those statutory guarantees, all of which are given by us to you if you are a consumer.
36.    If you are a consumer within the meaning of Schedule 2 of the C&C Act of our goods or services then we give you a warranty that at the time of supply of those goods, if they are defective then:-
a.    We will repair or replace the goods or any part of them that is defective; or
b.    Wholly or partly recompense you.
Limitation of Liability
b.    We accept no liability for any loss whatsoever including consequential loss suffered by you arising from goods we have supplied. 
c.    We do not accept liability for anything contained in the post of a user or in any form of communication which originates with a user and not with us.
d.    We do not participate in any way in the transactions between our users.
39.    By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.  
Force Majeure
40.    If a Force Majeure event causing delay continues for more than 30 days, we may terminate this Agreement by giving at least 7 days notice to you. “Force Majeure” means any act, circumstance or omission over which we could not reasonably have exercised control. You will receive a full refund in such circumstances. 
41.    These terms and conditions are to be governed by and construed in accordance with the laws of New South Wales and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in New South Wales and you agree to submit to the jurisdiction of those Courts.
42.    If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity.  If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.
43.    We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us.  Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.
44.    Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from the footer section of all pages. 


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